Thursday, November 30, 2006

NAR's Antitrust Problems--The Tip of the Iceberg?

After reading Judge Mark Filip's opinion denying the National Ass'n of Realtors' (NAR's) motion for summary disposition in the U.S. Department of Justice's (DOJ's) antitrust case against NAR, I am left to wonder, is the Court's recent ruling only the tip of the iceberg when it comes to NAR's current antitrust problems?

I found the government's allegations of anticompetitive behavior to be quite interesting. The government has cited as evidence in its case a Cendant white paper asserting that it was "not feasible" for traditional brokerages to compete with large internet companies that operated or affiliated with brokers operating VOWs (Virtual Office Websites). The DOJ also cited public comments by the chairman of Re/Max expressing concern that VOW brokers would place downward pressure on brokers' commission rates. The U.S. further alleged that the head of NAR's working group on the VOW regulations argued that the new rules were needed because VOW brokers were "scooping up market share just below the radar."

The opt-out provisions contained in both NAR's initial VOW Policy and modified ILD (Internet Listing Display) Policy, along with an anti-referral provision, form the crux of the government's case. The initial VOW Policy contained opt-out provisions forbidding any broker in the MLS from sharing a listing with their customers over the internet without the permission of the listing broker. The Court noted that listing brokers were given the opportunity to choose from either a blanket opt-out (directing that their clients' listings not be displayed on any VOW), or a selective opt-out (directing that their clients' listings not be displayed on a particular targeted competing broker's or brokers' VOW(s)).

Now for the smoking guns. According to the United States, the working group that formulated NAR's initial VOW policy understood that the opt-out rights were fundamentally anticompetitive and harmful to consumers. Two members of the working group wrote that the opt-out right would be "abused beyond belief," with traditional brokers selectively withholding listings from particular VOW-based competitors, as they previously had been unable to do. The DOJ also asserts that the chairman of the working group also admitted that the opt-out right was likely to be exercised by brokers notwithstanding that "it may not be in the seller's best interest to opt out." The chairman, however, "took comfort in the fact that the rule did not require brokers to disclose to clients that their listings would be withheld from some prospective purchasers as a result of the brokers' opt-out decision, thus providing brokers 'flexibility without conversation'."

NAR attempted to have the government's claims that its initial VOW Policy violated antitrust law thrown out, on the basis that the initial VOW Policy, which was slated to go into effect on January 1, 2006, and which had already been adopted by approximately 200 local boards, was subsequently rescinded by NAR, in favor of the modified ILD Policy. The modified ILD policy does not contain the particularly offensive selective opt-out provision that was in the initial VOW policy. However it does contain a blanket opt-out provision which allows brokers to direct that their clients' listings not be displayed on any competitor's website, provided that the broker opting out does not display any competitor's listings on its own website, if it has one. The Court took notice of the fact that when exercised, this blanket opt-out would prevent a VOW broker from providing over the internet the same MLS information that can be provided in person, or through any non-internet technology, without restriction. The Court also noted that the blanket opt-out did not apply to NAR's own website, Realtor.com.

The DOJ has alleged that the NAR, by adopting the initial VOW Policy and the modified ILD Policy, violated the Sherman Act. More specifically, it is alleged that these policies constitute a contract, combination, or conspiracy by and between NAR and its members which unreasonably restrains competition in brokerage service markets throughout the U.S. to the detriment of American consumers. The United States further alleges that this combination or conspiracy has had and will continue to have anticompetitive effects in the market for residential real estate services by suppressing technological innovation, reducing competition on price and quality, raising barriers to entry, and restricting efficient cooperation among brokers, thereby making express or tacit collusion more likely.

In its motion for summary disposition, NAR argued that there is no case or controversy with respect to the intial VOW Policy because it rescinded that Policy before the DOJ's lawsuit was filed. Not only was the Court unswayed by NAR's arguments, noting that the government has alleged sufficient continuing adverse effects of the initial VOW Policy to warrant the granting of injunctive relief, the Court also ominously warned that if the DOJ's allegations are proven, the equitable remedies which may be imposed by the Court "can go beyond the prohibition of those practices which, strictly speaking, were found to constitute the illegal conduct."

The Court seems to have a very firm grasp on the complex issues involved in the case, especially as they relate to the potential harm caused to consumers. According to attorney Robert D. Butters, who was quoted by Inman News, "This judge clearly gets it. He understands how VOWs operate and the potential they have for making the marketing process far more efficient and consumer-friendly. He clearly comprehends that."

There are several aspects of the Court's opinion which I find to be of particular interest. One of NAR's core arguments against government regulation has been its continual assertion that the MLS is not a "public utility", and that MLS listings are the property of member listing brokers, who should be entitled to regulate the dissemination of those listings as they see fit. Not only was the MLS as public utility argument completely missing from its 29 page opinion, the Court continually refers to MLS listings in its Opinion as "clients' listings." I think that this is significant.

Additionally, the Court appears to be receptive to looking at the harm NAR's policies have caused not only to general public, but to those clients whose listings have been withheld by their brokers by means of either selective or blanket opt-out, without the clients' knowledge or consent. Ah yes, "flexibility without conversation", what a concept!

As an exclusive buyer agent, either the selective and/or the blanket opt-outs could potentially be the death knell of my business model. There were and continue to be brokers in my local MLS who have exercised blanket opt-outs with respect to the display of their clients' listings on my website, and that of other MLS participants, through NAR's Internet Data Exchange (IDX) Policy. In my opinion, these blanket opt-outs are harmful to competing brokers and to sellers, who generally haven't a clue that their listings are not being publicly disseminated on the websites of other MLS participants.

From what I can gather, this case is only just now getting started, and its ramifications will most likely be far-reaching. With this decision, I feel that NAR's prospects of maintaining the status quo have all but evaporated. I believe that this case (and more than likely even this Opinion), will in all likelihood accelerate the changes and innovations which we have been seeing in the marketplace, resulting in a transformation of the real estate industry as we know it. As far as NAR's antitrust problems go, this decision may just be the tip of the iceberg.

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9 Comments:

Anonymous Anonymous said...

Stefan,
Congratulations on your win in the Carnival of Real Estate!

12/04/2006 03:09:00 PM  
Blogger Stefan J. Scholl, J.D. - Exclusive Buyer Agent said...

Thanks Maureen, and thank you to Jon at the Property Monger for even considering my post, and my apologies for the late submission. I'll admit it, I am an inveterate procrastinator. Whenever there is a deadline, I always make sure to ask which time zone, to try and squeeze in a couple extra hours! :-)

I hope no one falls asleep reading my entry. While the subject is pretty dry, I don't think the significance of Judge Filips' opinion should be underestimated.

12/04/2006 04:15:00 PM  
Anonymous Anonymous said...

Congrats! :-)

I think both the DoJ and general social forces are at odds with NAR on this one.

12/04/2006 04:28:00 PM  
Blogger Kevin Boer said...

Great article, Stefan, and congrats on the win. I've been trying to keep tabs on the DOJ vs. NAR legal proceedings, but often get lost in the legalese. Even as a layperson with respect to the law, it seems clear to me that the ILD policy, and even more so the original VOW policy, was grossly anti-consumer.

Question for you as a legal person: What do you think of NAR's position that listings belong to the brokers as opposed to the sellers?

12/04/2006 11:59:00 PM  
Blogger Stefan J. Scholl, J.D. - Exclusive Buyer Agent said...

Thanks, Kevin, and thank you also for the fascinating property rights question you have raised.

To analyze this issue, I thought it might be helpful to actually look at the terms of a listing agreement. (What a concept! I actually may have learned something in law school after all.)I'll use my local association's Exclusive Right to Sell Contract as an example.

Here are the portions of the contract which I feel are germane to the issue of who "owns" the listing:

"The Seller grants to Broker the exclusive right to sell the Property. . . "

"Broker may photograph the property and publish pictures, place a for sale sign . . . "

"Seller authorizes Broker and Broker agrees to give Property and sales information to the members of the Association of Realtors and its Multiple Listing Service."

My brief perusal of the Realtor Code of Ethics reveals the following provisions:

Article I

When representing a buyer, seller, landlord, tenant, or other client as an agent, Realtors® pledge themselves to protect and promote the interests of their client. . .

• Standard of Practice 1-12
When entering into listing contracts, Realtors® must advise sellers/landlords of:
1) the Realtor®’s company policies regarding cooperation and the amount(s) of any compensation that will be offered to subagents, buyer/tenant agents, and/or brokers acting in legally recognized non-agency capacities;

• Standard of Practice 12-4
Realtors® shall not offer for sale/lease or advertise property without authority. . .

Unfortunately, I don't have my MLS Rules handy, as they may shed some further light on the issue.

As you can see from the listing agreement, the client does grant broker the exclusive right to sell the property. Also, other brokers are not permitted to "advertise" the listing without authorization. Does this then make the listing information pertaining to the home the property of the broker during the pendency of the agreement?

While I think it is universally recognized under copyright law that the listing information (including photographs) as compiled by the broker is the property of the broker, I'm not so sure the same can be said for the raw data. Why isn't the listing agreement more clear? Maybe the clients would then start asking too many questions?

If the "listing" does belong to the broker, there certainly are conditions upon that ownership. The broker is required to give the listing information to other members of the MLS, and to protect and promote the interests of their clients.

I think the Court in the DOJ v NAR case is mindful of the fact that Realtors are obligated to protect and promote the interests of their clients. This can be said of any agent having fiduciary obligations to their principal. The Court seemingly took a dim view of the fact that brokers may not have disclosed to their clients the fact that the listing information pertaining to the clients' homes may not have been shared with other brokers' customers as a result of selective or blanket opt-outs.

As I mention in my post, the blanket opt-out of IDX is something which I have seen used by listing brokers in my marketplace to try and keep all sales in-house, increasing their chances of double-ending deals.

I personally have asked sellers with listings at such brokerages whether they are aware of the fact that their listing cannot be seen on the IDX feed on my website, which consistently ranks #1 or #2 for the search term "Petoskey Real Estate" in Google. None of them have had a clue that this was the case ("flexibility without conversation" is how the Court referred to it), and they have actually gotten quite upset upon being advised of this fact.

Again, I found it particularly instructive that the Court repeatedly referred to property listings as "clients' listings." Whether or not NAR's position that listings belong to the brokers is correct, I think the Court is interested in ensuring that the brokers fulfill their obligations to protect and promote the interests of their clients. I'm not sure how this obligation can be satisfied unless the listing brokers allow the listing information to be widely disseminated to the customers and clients of other MLS participants.

12/05/2006 01:22:00 AM  
Anonymous Anonymous said...

Sounds to me - the brokers can and possibly do use the opt out as a tool to help themselves, leaving the dealings questionable and even unethical. I know as a seller I would feel unnerved to know my broker was hindering the sale of the property. It sounds as though the judge could be aware of opportunistic opting out.



Thank you for your article and blog, I'll be putting this blog in my browser favorites.

Aneet

12/24/2006 01:49:00 AM  
Anonymous Anonymous said...

Thanks for your insightful analysis. This was very helpful in clarifying the issues at stake. Sometimes you have to step out of your familiar paradigm to see things from another viewpoint. Many Realtors are in this business to assist their clients and work long hours to facilitate this. This profession is certainly not a "get rich quick" scheme for the average real estate agent. But, it is important to understand how policies formulated far outside the boundaries of the relm of the average salesperson can profoundly affect and impact our society. I appreciate your analysis about the long-term and perhaps even short term implications to our profession. I'd be interested to know if you had any thoughts regarding Zillow & Homegains recent announcement of a national MLS.

Lola Audu, CRS GRI
Audu Real Estate
www.auduhomes.com
http://laudu.realtownblogs.com

12/29/2006 01:06:00 PM  
Anonymous Anonymous said...

I think that your true position is clear when you say, "As an exclusive buyer agent, either the selective and/or the blanket opt-outs could potentially be the death knell of my business model." Instead of advertising your service, you rely on the work product of other companies to bait and switch consumers.

How many of those sellers were upset that their property wasn't advertised in all the newspapers in the region? Oh, maybe you forgot to bring that up too. Why is your advertsing listings on the Internet the focus? Did you also discuss with those sellers that when you show their property, you will in fact be negotiating against the same seller you appear to be informing? Probably not, because that would be the best explanation of why listing companies (the sellers fiduciary) prefer to control where their listings are displayed.

Your perspective is no different than lead generators like house values . com, zil low, tru lia, or even realtor . com. You are just keeping the leads you generate instead of selling them.

2/15/2007 02:15:00 PM  
Blogger Stefan J. Scholl, J.D. - Exclusive Buyer Agent said...

reindex,

After browsing your site, which appears to be based upon a model of monetizing others' listings, your comments above seem to be nothing more than rank hypocrisy.

You site also seems to promote "exclusive" non-MLS listings. In my opinion, these types of listings are used by opportunistic brokers to rip off their clients.

For your information, I am a hard-working, dues paying member/director of our local Realtor association/MLS. Thankfully, diehard old-timers like you, who feel that buyers are second class citizens and that I should not be entitled to an IDX feed, are going the way of the Dinosaurs.

5/22/2007 10:56:00 AM  

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